Delegate

Delegate is an innovative AI platform designed specifically to empower B2B companies in significantly boosting their Net Revenue Retention (NRR) by automating and optimizing customer success operations. At its core, Delegate acts as an intelligent assistant, deploying specialized AI agents to handle repetitive yet crucial customer interactions, allowing human customer success managers to focus on high-value, strategic initiatives. The platform leverages advanced AI to proactively identify churn risks, automate outreach for renewals and upsells, and personalize customer communication at scale, ensuring consistent engagement and satisfaction across your client base. Key benefits include reduced operational costs, increased efficiency in customer management, and a demonstrable improvement in NRR by nurturing customer relationships through timely, data-driven interventions. Delegate is ideal for B2B enterprises, SaaS companies, and any organization with a recurring revenue model looking to optimize their customer lifecycle, minimize churn, and maximize account expansion through intelligent automation. It transforms customer success from a reactive role to a predictive and proactive growth engine, making it an essential tool for companies aiming for sustainable growth and long-term client relationships.