Triviat

Triviat is an advanced AI-driven platform designed to revolutionize customer support by delivering human-like interactions across multiple communication channels, including phone calls, SMS, email, WhatsApp, live chat, and social media. By unifying these channels into a single AI-powered workspace, Triviat ensures seamless, consistent, and efficient customer communication, eliminating the need for disparate tools and reducing the risk of missed messages. Key features include 24/7 multilingual support in over 50 languages, enabling businesses to cater to a global audience without time constraints. The platform's AI agents can automate up to 80% of support requests, significantly cutting operational costs while maintaining high-quality customer experiences. An intuitive, easy-to-use dashboard provides real-time tracking of chats, calls, costs, and engagement metrics, offering clear, actionable insights at a glance. Businesses can enhance their websites with a customizable, branded chat widget for instant customer interaction, and the AI agents are easily trainable—simply input your content, and they're ready to provide accurate responses immediately. For complex inquiries requiring a personal touch, Triviat ensures seamless handovers to human agents, preserving the full conversation history for continuity. Dedicated support from Triviat's team ensures smooth setup, system integration, and ongoing assistance, allowing businesses to focus on their core operations. Ideal for industries such as eCommerce, hospitality, real estate, and education, Triviat empowers businesses to scale their customer support efficiently, enhance customer satisfaction, and drive growth through intelligent automation.